If there is a question you have about once of the services we ask that you contact us first on firstname.lastname@example.org advising what the issue is.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. If you change your mind about your purchase and you have not started the course, we will happily issue you a refund upon your request. Refund requests made after you have started a course are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.